Frequently Asked Questions

The following are answers to frequently asked questions. 

For more information, or to get answers to a question you don't see here, you can chat with a Milwaukee FSET representative or contact our office at 414.203.8500. We are available Monday through Friday from 8:00 a.m. to 5:00 p.m. central time.

W-2 is a program that provides employment and training services, case management, and cash assistance support to eligible families.

You must apply for W-2 at your local W-2 agency. You can also apply for W-2 services online at online here.

The W-2 program can help you find stable employment and provide for your family. Our staff can connect you with education and training opportunities, help you get work experience and a job, and provide case management services to help you stay employed and advance in your career. A worker at the W-2 agency will determine if you are eligible for W-2.

You can choose from a wide variety of trainings, including Certified Nursing Assistant, phlebotomy, pharmacy technician, culinary arts, welding, construction, and much more.

Yes, we can help you apply for the Refugee Cash Assistance (RCA) program. It provides temporary cash assistance to refugees during their first eight months in the United States. Refugees generally enter the U.S. without any income to support themselves. RCA helps refugees while they:

  • Look for work
  • Learn English
  • Become a part of their local communities

We can also help you apply for Emergency Assistance for a one time payment every 12 months if you are faced with an emergency due to a fire, flood, natural disaster, energy crisis, homelessness or impending homelessness. You can apply for Emergency Assistance at your local Wisconsin Works (W2) Agency.

                We start by helping you set a 90-day goal. Then we connect you with a job developer to help you work on your resume, create a cover letter, and review opportunities. We support and guide you as you prepare for job interviews and provide access to needed resources, including work-related clothing, transportation, and childcare.

                The ACCESS website has an interactive interview that can help determine if you might be eligible for W-2. You must apply at your local W-2 Agency even if you complete the ACCESS interview.